Order Fulfillment

What to Expect Before Your Order Ships

Processing Time: Orders are typically processed within 3-5 business days, excluding weekends and holidays.
  
Readily Available Items: These items are processed and shipped within 3-5 business days.

Preorder Items: Processing time for preorder items may range from 2 to 5 weeks, as indicated in the product description. Please refer to the estimated timeframe under the product description for an accurate processing duration.

If your order contains both readily available and preorder items and you wish to have them shipped separately, an additional USD 25 will apply. Please contact us to arrange this.  

Once your order has been dispatched, we cannot cancel, modify your order.

If there are any issues with your order — such as an item being out of stock or unavailable — we will notify you via email within 48 hours of receiving your order.

If you have any questions or need support, feel free to contact us at hanfu.dream@gmail.com. Please allow 1-2 business days for a reply, as there may be a time zone difference.

[Last Updated: 18 April 2025, GMT +8]