Refund Policy

No Return Policy

At this time, we do not accept returns.

However, customer satisfaction is important to us. In exceptional cases, a refund may be considered depending on the situation. These will be reviewed case-by-case, and we’ll do our best to assist you fairly.

If you have any questions or concerns about our no-return policy, feel free to reach out to us at hanfu.dream@gmail.com. We're here to help. Please allow 1-2 business days for a reply, as there may be a time zone difference.

Please Note: We are unable to accept returns under the following conditions:

  • Change of mind or personal preference

  • Incorrect size or color selected by the customer

  • Damage caused by improper handling or use

  • General wear and tear after use

  • Sale items and/or discounted products

  • Custom-made, bridal, or personalized items

  • All Accessories

Thank you for your understanding and support!

[Last Updated: 18 April 2025, GMT +8]