Modern Hanfu, Demin
Order Processing Time: Orders are generally processed within 3-5 business days, excluding weekends and holidays.
For readily available items, please allow 3-5 business days for processing before the item is shipped.
For preorder items, the processing time may vary between 1-5 weeks and is indicated in the product description. Please refer to the stated timeframe under the product description for an estimate of how long it will take to process the preorder item.
Should you have any questions or need further clarification regarding the processing time for a specific item, please feel free to reach out to us at hanfu.dream@gmail.com.
If there is an issue with your order, we will notify you via email within 48 hours of receiving your order.
Read our ‘policy for unavailable items’ for further details.
International Shipping
We offer free standard shipping to over 60 countries worldwide when you purchase three or more items.
Shipping Methods
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Express Shipping: Delivered via DHL or FedEx, typically within 5–7 business days. For certain addresses, we may use EMS or UPS at our discretion.
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Standard Shipping: Shipped via China Post and USPS, with an estimated delivery time of 2–3 weeks.
Order Tracking
Once your order ships, you’ll receive an email confirmation with a tracking number so you can follow your package every step of the way.
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China Post: https://www.17track.net/en
Customs Duties & Taxes
Please note that any customs fees, duties, or taxes imposed by your country are not included. These charges are determined by local customs authorities and are beyond our control.
In the event that customs duties are declined at the time of delivery, the package is returned to us, please note that no refunds or cancellations will be provided. This is due to penalty charges imposed by the courier for the return shipment.
Notice for U.S. Customers – New Customs Duty Policy Starting May 2nd
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From May 2nd, 2025 onwards, all shipments entering the U.S. may incur customs duties. Recipients must pay any applicable duties before delivery can proceed.
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Orders shipped before May 2nd are not guaranteed to arrive in the U.S. before the deadline. If they arrive after May 2nd, duties may still apply.
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If customs duties are refused by the recipient, the package will be returned to China, and unfortunately, no refunds or cancellations will be provided due to penalties charged by the courier.
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Some items may be shipped from Singapore, but please note that we cannot guarantee exemption from customs duties. If you would like your order to be shipped from Singapore, please contact us in advance to confirm.
[Updated: 18 April 2025, GMT +8]
How to Care for Your Hanfu
Washing
- Hanfu garments are often delicate, especially those with embroidery. Handwashing is recommended.
- If you prefer to use a washing machine, choose the gentlest cycle and place the Hanfu in a laundry bag for added protection.
- After washing, air-dry indoors in a well-ventilated area.
- Avoid direct sunlight, as it can cause color fading.
Storage
- Store your Hanfu in breathable garment bags to keep it clean and protected.
- Avoid hanging for long periods, as this can stretch or distort the fabric.
- Instead, gently fold your Hanfu and store it flat or stack it neatly in a storage box or drawer.
