Order Processing Time: Orders are generally processed within 3-5 business days, excluding weekends and holidays.
For readily available items, please allow 3-5 business days for processing before the item is shipped.
For preorder items, the processing time may vary between 1-5 weeks and is indicated in the product description. Please refer to the stated timeframe under the product description for an estimate of how long it will take to process the preorder item.
Should you have any questions or need further clarification regarding the processing time for a specific item, please feel free to reach out to us at firstname.lastname@example.org.
If there is an issue with your order, we will notify you via email within 48 hours of receiving your order.
Read our ‘policy for unavailable items’ for further details.